Evidence that emotional intelligence is related to job performance and affect and attitudes at work.
نویسندگان
چکیده
The relation between emotional intelligence, assessed with a performance measure, and positive workplace outcomes was examined in 44 analysts and clerical employees from the finance department of a Fortune 400 insurance company. Emotionally intelligent individuals received greater merit increases and held higher company rank than their counterparts. They also received better peer and/or supervisor ratings of interpersonal facilitation and stress tolerance than their counterparts. With few exceptions, these associations remained statistically significant after controlling for other predictors, one at a time, including age, gender, education, verbal ability, the Big Five personality traits, and trait affect.
منابع مشابه
P9: The Relationship between Emotional Intelligence and Job Satisfaction and Performance
Emotional intelligence (EI) is a new concept and a type of intelligence that is described as “the ability to understand exactly, evaluate and represent emotion”. Many studies were evaluated the effect of emotional intelligence on work satisfaction and performance. The results were shown that the employees with high level of emotional intelligence are valuable property for their orga...
متن کاملA Multilevel Analysis of Relationships Between Leaders' and Subordinates' Emotional Intelligence and Emotional Outcomes
The present study examined relationships between leaders’ emotional intelligence (EI) and subordinates’ emotion and work attitudes and between leaders’ and subordinates’ EI and work outcomes. School directors and educators completed measures of EI, affect at work, job satisfaction, and burnout. A series of multilevel analyses found that leaders’ use of emotion was positively related to subordin...
متن کاملRelationship between EFL Teachers' Emotional Intelligence, Reflective teaching, Autonomy and their Students' L2 Learning
This study set out to provide empirical evidence on the relationship between EFL teachers' emotional intelligence, reflectivity, and autonomy, and their students' L2 performance. The participants of this study included 88 EFL teachers who taught English at different private English teaching institutes and their students (N = 1266). First, the teachers completed three validated questionnaires: E...
متن کاملUsing the Job-Demands-Resources (JD-R) model in predicting the resilience of the Melli Bank Branch Employees of Kerman city
Background and Aim: Resilience is one of the factors affecting the job performance of employees and maintaining their health in a stressful work environment. This study aimed to apply the Job Demands-Resources (JD-R) model to investigate the individual resilience and the factors affecting it in Melli Bank branch employees of Kerman. Methods: In this self-reported cross-sectional survey, 358 Me...
متن کاملEmotional intelligence and job stress of Andimeshk city staff and health care staff
Objectives: Stress is a common disease of the 21st century and one of the major causes of stress in life is job stress. The aim of this study was to investigate the situation of job stress and emotional intelligence and their relationship in Andimeshk urban health workers. Methods: A total of 143 health workers working in the headquarters of Andimeshk Comprehensive Health Center and Health Cen...
متن کاملThe Effect of Labor's Emotional Intelligence on Their Job Satisfaction, Job Performance and Commitment
Emotional Intelligence is one of the most important concepts introduced to psychology and management in the last decade. The purposes of this study were to determine the effect of labor's emotional intelligence on job satisfaction, job performance and commitment in Fars Province industries in Iran. The population from which we drew our sample consisted of employees employed in Fars Province in...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
- Psicothema
دوره 18 Suppl شماره
صفحات -
تاریخ انتشار 2006